Blueprint & foundation
Confirm workflows, roles, data, controls, acceptance criteria, and the release plan.
Approved solution blueprintFACILIS-AI CUSTOM DEVELOPMENT DEPARTMENT
One controlled operational journey from product discovery and checkout to warehouse release, delivery, cash custody, reconciliation, and affiliate settlement.
من الطلب إلى التسوية - منصة تشغيل واحدة
Operating model
OPERATIONAL ARCHITECTURE
Select a domain to see its operational responsibility. The design follows business ownership and traceable handoffs.
CONTROLLED HANDOFFS
Each event advances custody, updates the operational ledger, and leaves evidence for the next team.
EVENT 01
The platform validates the customer, items, price, channel, and fulfillment promise before creating the operational order.
PURPOSE-BUILT WORKSPACES
Simple, focused interfaces keep routine operations out of spreadsheets and make exceptions visible.
CUSTOMER VIEW
Discover products, place a cash-on-delivery order, follow status, and manage account details in a responsive storefront.
DELIVERY PLAN
Each phase closes with visible working outcomes, customer review, and acceptance checks before the next operating layer expands.
Confirm workflows, roles, data, controls, acceptance criteria, and the release plan.
Approved solution blueprintDeliver catalogue, storefront, orders, customers, stock locations, reservations, and inventory journal.
End-to-end test orderActivate picking, packing, dispatch, driver evidence, returns, cash custody, and reconciliation.
Operational pilotComplete affiliate workflows, dashboards, migration, training, UAT, go-live, and stabilization.
Production acceptanceGROWTH PARTNERSHIP
The recommended model balances implementation accountability with ongoing operational support.
Fixed delivery fee across the approved 16-week scope and milestones.
Production operations, monitoring, backup, maintenance, and support.
Applies only to successfully delivered, non-returned platform sales.
Clear definitions, transparent reporting, auditability, and agreed operating thresholds are included in the definitive agreement.
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